can I bring in my own items?

We do accept customer-supplied garments and items for embroidery! We will accept customer-supplied garments on a case-by-case basis for screen printing. Want your niece’s birth date printed on your mom’s vintage baby blanket for a sick baby shower gift? We’ll do what we can! Don’t be afraid to ask, just know that not everything is possible.

All items must be clean (no stinky perfumes please).

We are not responsible for sewing results on customer supplied .DST (embroidery) files.

Although our spoilage is super low, shit happens: machines glitch, seams tear. In the case of a machine/mechanical error, we can not replace customer-supplied apparel. 

If we royally screw it up (put it on upside down, spill sriracha ketchup on it, etc), we can replace the garment with a similar product we carry or issue a refund with a purchase receipt. Without a receipt, we cannot refund your item.

the rules

All items must be clean! Drenched in febreeze won’t pass.

Remove all tags, stickers, and packaging. There’s a fee for each thing we have to remove.

You must provide an organized list of colors, sizes, and quantities. Again, there’s a fee if you have us do this part.

Everything must be sorted by size, color, and style.

We only take items for screen printing on a case-by-base basis. Be sure to chat with us before bringing in any items. If you’re bringing in items to be printed, it’s best if they’re new. If you have to print on something that’s been worn (we see you, vintage lovers!) bring it in washed but don’t use fabric softener, ya hear?

We allow 3-5% per color and placement for misprints for each color so if you need exactly 100 one color shirts, bring in at least 105 shirts. if you need exactly 100 three colored shirts, bring in 115.